Unified Portals Customer & Admin Interfaces
Two purpose-built interfaces. One platform. Give your customers self-service cloud access while your operations team maintains full control and visibility.
Two portals, one truth
The Unified Portals module delivers two distinct interfaces that share a single data plane. Your customers get a polished self-service experience for ordering and managing cloud services. Your operations team gets a powerful command center for governance, monitoring, and lifecycle management.
Shared Data Plane
Both portals read from the same source of truth — orders, resources, usage, and policies are always in sync. No reconciliation needed.
Self-service cloud access
Empower your customers to browse, order, and manage cloud services without waiting on tickets or phone calls.
Service Catalog
Browse, compare, and order cloud services from a curated catalog. Filter by category, SLA tier, or compliance requirements.
Resource Dashboard
Real-time visibility into all provisioned resources — VMs, containers, storage, networks — with health status and utilization metrics.
Usage & Billing
Track consumption against quotas, view cost breakdowns by project or team, and download invoices with full line-item detail.
Notifications & Alerts
Configurable alerting for quota thresholds, service events, maintenance windows, and order status changes.
Access Management
Invite team members, assign roles, and manage permissions with fine-grained RBAC tied to your organization hierarchy.
Support & Tickets
Submit and track support requests with full conversation history, SLA tracking, and escalation visibility.
Operations command center
Full visibility and control for platform operators. Manage tenants, services, orders, and compliance from a single pane of glass.
Operations Dashboard
Centralized view of all tenants, orders, provisioning queues, and platform health. Drill down from overview to individual resources.
Order Pipeline
Manage the full order lifecycle — from submission through approval, provisioning, and activation — with audit trails at every step.
Service Management
Define service offerings, configure pricing tiers, set SLA parameters, and manage catalog visibility per tenant or segment.
Monitoring & Analytics
Platform-wide metrics, tenant usage analytics, capacity forecasting, and performance benchmarks across all infrastructure layers.
Tenant Administration
Onboard new tenants, manage quotas and resource policies, configure billing rules, and handle lifecycle events.
Audit & Compliance
Complete audit log of all platform actions. Generate compliance reports, track policy violations, and enforce governance rules.
Built for different roles, connected by design
Customer Portal
Self-service interface
- Browse & order from service catalog
- View provisioned resources & health
- Track usage, costs, and quotas
- Manage team members & permissions
- Submit & track support tickets
- Download invoices & reports
Admin Portal
Operations interface
- Platform-wide operations dashboard
- Manage order lifecycle & approvals
- Configure services, pricing & SLAs
- Administer tenants & resource policies
- Monitor capacity & performance
- Audit trails & compliance reports
Connected to every module
Unified Portals is the interface layer for the entire Cloud Control Platform. Every module feeds data into the portal experience.
Self-service catalog, orders, resources, billing
Operations dashboard, tenant management, analytics
Product Catalog
Service definitions flow into portal catalog views
Order Management
Orders placed in portal trigger orchestration workflows
Billing & Finance
Usage data feeds real-time cost visibility for both portals
Identity & Access
SSO, RBAC, and tenant isolation enforced across all sessions
Automated Provisioning
Customer orders translate to infrastructure deployment actions
Notifications & Alerts
Real-time events power notifications and dashboard updates
Built for enterprise scale
White-Label Ready
Custom branding, domains, and themes per tenant. Your portal, your identity.
SSO & MFA
SAML 2.0, OIDC, LDAP integration with enforced multi-factor authentication.
Real-Time Updates
WebSocket-driven dashboards. Resource status, orders, and alerts update instantly.
Responsive Design
Full functionality on desktop, tablet, and mobile. No features left behind.
Ready to unify your portal experience?
See how Unified Portals can streamline operations for your team and delight your customers.
Common Questions
Yes. The Customer Portal supports full white-labeling — custom logos, color schemes, domain mapping, and branded email templates. Each tenant can have a unique visual identity.
The Admin Portal provides a unified view across all regions and availability zones. Operators can manage resources, view metrics, and handle orders regardless of where the infrastructure is deployed.
It depends on your policy configuration. You can define approval workflows per service category — some offerings can be auto-approved with quota checks, while others require manual operator review.
Both portals integrate with the Identity & Access module, supporting SAML 2.0, OIDC, LDAP, and local authentication. MFA can be enforced per tenant or globally.
Engineering culture
Short reads that sharpen your engineering instincts and help you stay ahead of the curve.