Engineering Blog

Engineering culture.

Deep dives into cloud architecture, platform engineering, and the tools that power modern infrastructure.

AI & AUTOMATION

MCP Agents in Cloud Operations: How We Cut L1 Incidents by 73%

We connected Claude via MCP to our infrastructure stack. Here's what happened when AI agents started diagnosing OpenStack issues autonomously.

6 min read Mar 12, 2026
ENGINEERING

90-Second Provisioning: The Engineering Behind Order-to-VM

Customer clicks 'Order' — 90 seconds later they have SSH credentials. Here's every step in between and how we made each one fast.

7 min read Mar 5, 2026
BILLING

Building Multi-Tenant Billing From Scratch: Lessons from 500 Tenants

Usage-based billing sounds simple until you have 500 tenants, 4 pricing models, and invoices that need to be accurate to the cent.

8 min read Feb 22, 2026
PRODUCT

White-Label Portal: How We Built a Brandable Customer Experience

Your customers see your brand, your domain, your colors. Under the hood, it's PLATFORMA. Here's how the white-label system works.

5 min read Feb 15, 2026
ENGINEERING

Event-Driven Architecture: How Kafka Powers PLATFORMA

30+ Kafka topics connect 8 microservices. Here's why we chose event-driven architecture and the patterns that make it work at scale.

6 min read Feb 5, 2026
INFRASTRUCTURE

OpenStack at Scale: What We Learned Running 2,000+ VMs

OpenStack is powerful but unforgiving. Here are the hard-won lessons from deploying and operating it for production cloud services.

7 min read Jan 25, 2026
CASE STUDY

From Zero to 500 Tenants: A Cloud Business Scaling Story

How one regional ISP went from selling only internet connectivity to running a profitable cloud business with 500 tenants in 14 months.

5 min read Jan 15, 2026
SECURITY

Multi-Tenant Isolation: A Security Deep Dive

When 500 tenants share the same infrastructure, isolation isn't a feature — it's an existential requirement. Here's how we enforce it at every layer.

6 min read Jan 5, 2026