We instrument it.
You see everything.
Full-stack monitoring, centralized logging, and distributed tracing — deployed, configured, and maintained by us. Know exactly what's happening across your entire infrastructure in real time.
Metrics, logs, traces
The three pillars of observability — deployed together, correlated automatically. Jump from a spike on a dashboard to the exact log line and trace span that caused it.
Metrics
Know what's happening
CPU, memory, disk, network, request latency, error rates, queue depths — every number that matters, collected every 15 seconds and stored for 90 days. Custom dashboards per team, per service, per customer.
Logs
Know what happened
Structured JSON logs from every service, container, and VM — centralized, searchable, and correlated. Filter by tenant, trace ID, severity, or free text. No more SSH-ing into boxes to grep logs.
Traces
Know why it happened
Distributed tracing across every service boundary. Follow a single request from API gateway through Kafka events to database query. Pinpoint exactly where latency or errors originate.
Every layer, every signal
From hardware metrics to business KPIs — four monitoring layers that give you complete visibility across your entire operation.
Infrastructure
Platform Services
Business Metrics
Security
Smart alerts, zero noise
Three severity tiers with defined response times and routing. Alerts based on real baselines — not arbitrary thresholds that cry wolf.
PagerDuty alert + auto-remediation attempt
Slack notification + Grafana annotation
Daily digest email + dashboard flag
From zero to full visibility
We deploy the entire observability stack, build your dashboards, configure alerts, and keep it tuned as your infrastructure evolves.
Agent Deployment & Configuration
We deploy monitoring agents across your infrastructure — node exporters, log collectors, trace instrumentation. Every service, every node, every container gets instrumented without code changes.
Dashboard Design
Custom Grafana dashboards tailored to your operations. Infrastructure overview, per-service deep dives, business KPIs, and tenant-level views. Your team sees what matters — nothing more, nothing less.
Alert Rules & Routing
We configure alert rules based on real baselines — not arbitrary thresholds. Multi-channel routing (PagerDuty, Slack, email) with escalation policies and on-call schedules.
Ongoing Tuning & Support
Observability is never done. We continuously tune alert thresholds, add new dashboards as services evolve, investigate anomalies, and train your team on root cause analysis.
Observability that works
Not another monitoring tool — a fully managed observability service that integrates with your infrastructure and your business.
Pre-Integrated
Our observability stack is designed to work with the Cloud Platform platform out of the box. Provisioning events, billing metrics, customer activity — all pre-wired into dashboards.
Per-Tenant Visibility
Not just infrastructure monitoring — we give you per-customer visibility. See resource usage, service health, and billing metrics scoped to individual tenants.
No Alert Fatigue
We tune alerts based on real baselines, not defaults. You get notified when something actually matters — not when a metric briefly crosses a number.
Open Standards
Built on Prometheus, Grafana, Loki, and OpenTelemetry. No proprietary agents, no vendor lock-in. Your data, your dashboards, fully portable.
Monitoring benchmarks
Metric collection interval
Full resolution, all services
Metric retention
Full resolution, 2yr downsampled
Infrastructure overhead
Monitoring cost vs total
Vendor lock-in
100% open-source stack
Stop guessing. Start seeing.
Metrics, logs, and traces — deployed, configured, and maintained by our team. Full-stack observability without the operational burden.
Common Questions
No. Infrastructure and platform metrics are collected via agents and exporters — zero code changes. For distributed tracing, we use OpenTelemetry auto-instrumentation for most languages. If you want custom business metrics, we'll help you add a few lines of instrumentation.
Default retention is 90 days at full resolution and 2 years at downsampled resolution. Logs are retained for 30 days by default. Both are configurable based on your compliance requirements and storage capacity.
Yes. We can integrate with your existing Prometheus, Grafana, Datadog, or CloudWatch setup. Our stack is standards-based — we export in OpenMetrics format and accept OTLP for traces. We'll work with what you have.
Each region runs its own Prometheus and Loki instances for low-latency collection. A central Grafana instance federates queries across all regions. Alerts are evaluated locally to avoid cross-region latency dependencies.
Our stack is 100% open-source — no per-host or per-metric licensing fees. You pay for compute and storage to run the monitoring infrastructure. For most deployments, monitoring overhead is 3-5% of total infrastructure cost.
Engineering culture
Short reads that sharpen your engineering instincts and help you stay ahead of the curve.