Platform Overview

One Platform for Every Cloud Model.

Cloud Platform unifies provisioning, billing, and orchestration into a single, event-driven core. Whether you're a telco, enterprise, or AI startup — we provide the engine to build and monetize your cloud.

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Platform Overview

Built for Scale.
Designed for Operators.

Cloud Platform is an end-to-end cloud management platform that handles the complete lifecycle of telecom services — from product catalog and customer onboarding to automated provisioning, usage-based billing, and real-time monitoring.

Instead of stitching together dozens of disconnected tools, your team operates from a single control plane with role-based access, real-time notifications, and full audit trails.

Core Modules

Everything You Need.
Nothing You Don't.

Business & Commerce

Service Catalog & Product Management

Define, price, and publish your cloud services in minutes. The product catalog supports flexible pricing plans, custom attributes, SKU management, and category-based organization.

  • Unlimited products with rich specifications
  • Tiered and usage-based pricing plans
  • Real-time catalog search and filtering
  • Public API for headless commerce integrations

Order Management & Fulfillment

A nine-stage order state machine tracks every order from draft to fulfillment. Payment confirmation, provisioning, and activation happen automatically through event-driven workflows.

  • Automated order lifecycle
  • Saga-based orchestration with rollback
  • Optimistic locking for safe updates
  • Full order timeline tracking

Billing & Payments

Integrated billing handles invoicing, payment processing, usage metering, and subscriptions. Stripe-powered payment flows support cards, bank transfers, and automatic recurring charges.

  • Automated invoice generation
  • Stripe integration
  • Usage-based metering
  • PDF invoice generation (EUR, USD, GBP)

Operations & Infrastructure

Automated Service Provisioning

When a customer's payment clears, provisioning kicks off immediately. A four-step workflow allocates resources, configures infrastructure, activates the service, and verifies health.

  • Four-step workflow: Allocate, Configure, Activate, Verify
  • Built-in retry logic with backoff
  • Rollback support for failure recovery
  • Real-time progress tracking

Infrastructure Monitoring

Monitor the health of every service in your stack from a single dashboard. Auto-refreshing health checks show uptime status, response times, and connectivity.

  • Real-time health status
  • Response time monitoring (ms)
  • Auto-refresh every 15 seconds
  • Degraded service alerts

Experience & Support

Identity & Access Management

Enterprise-grade authentication protects every endpoint. JWT-based sessions, multi-factor authentication, account lockout policies, and role-based access control.

  • JWT authentication & rotating refresh tokens
  • Multi-factor authentication (TOTP)
  • Role-based access control (RBAC)
  • Complete audit logging

Real-Time Notifications

Stay informed without refreshing. WebSocket-powered notifications deliver instant updates when orders change status, provisioning completes, invoices are generated.

  • In-app notifications with badges
  • Email notifications for critical events
  • Per-event-type preferences
  • Real-time delivery via WebSocket

Customer Support & Ticketing

A built-in ticketing system lets customers raise issues and track resolution. Support agents manage tickets with comments, attachments, priority levels, and SLA tracking.

  • Ticket creation & resolution workflow
  • Threaded comments & attachments
  • SLA tracking
  • Priority-based queue management

One Platform Approach

Infrastructure → Platforms → Services → Products

Everything you need to turn hardware into a cloud business. One platform, fully managed.

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From the blog

Engineering culture

Short reads that sharpen your engineering instincts and help you stay ahead of the curve.

INDUSTRY

Every Telco Rebuilds the Same 7 Systems — And Most Don't Survive It

We've watched the cycle play out across multiple operators. Rebuilding the cloud business layer is where months and budget vanish.

6 min read
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Neural Network Connection
AI & AUTOMATION

MCP Agents in Cloud Operations: How We Cut L1 Incidents by 73%

We connected Claude via MCP to our infrastructure stack. Here's what happened when AI agents started diagnosing OpenStack issues autonomously.

6 min read
Mar 12, 2026
ENGINEERING

90-Second Provisioning: The Engineering Behind Order-to-VM

Customer clicks 'Order' — 90 seconds later they have SSH credentials. Here's every step in between and how we made each one fast.

7 min read
Mar 5, 2026
BILLING

Building Multi-Tenant Billing From Scratch: Lessons from 500 Tenants

Usage-based billing sounds simple until you have 500 tenants, 4 pricing models, and invoices that need to be accurate to the cent.

8 min read
Feb 22, 2026
PRODUCT

White-Label Portal: How We Built a Brandable Customer Experience

Your customers see your brand, your domain, your colors. Under the hood, it's PLATFORMA. Here's how the white-label system works.

5 min read
Feb 15, 2026
ENGINEERING

Event-Driven Architecture: How Kafka Powers PLATFORMA

30+ Kafka topics connect 8 microservices. Here's why we chose event-driven architecture and the patterns that make it work at scale.

6 min read
Feb 5, 2026
INFRASTRUCTURE

OpenStack at Scale: What We Learned Running 2,000+ VMs

OpenStack is powerful but unforgiving. Here are the hard-won lessons from deploying and operating it for production cloud services.

7 min read
Jan 25, 2026
CASE STUDY

From Zero to 500 Tenants: A Cloud Business Scaling Story

How one regional ISP went from selling only internet connectivity to running a profitable cloud business with 500 tenants in 14 months.

5 min read
Jan 15, 2026
SECURITY

Multi-Tenant Isolation: A Security Deep Dive

When 500 tenants share the same infrastructure, isolation isn't a feature — it's an existential requirement. Here's how we enforce it at every layer.

6 min read
Jan 5, 2026